Archive for the ‘Website’ Category

The Care And Feeding Of An Outstanding Logo

Monday, May 5th, 2014

For many business owners, creating a logo is a bit like walking a buffet line:  a little of this, a bit of that, a few more of those and your immediate needs are satisfied. Later, however, you might end up wishing you had taken a little more time and care in making your choices.

While a poorly designed logo won’t have you running to the bathroom, it might well affect the overall health of your business. Here are some tips for ensuring that your logo conveys a professional, unique and memorable message of your brand.

Follow Some Basic Standards

Everyone will have a different opinion of what makes a great logo based on their specific tastes. However, there are some basic rules to keep in mind as you go through the process.

  • Be Timeless And Evergreen – Create a design that can stand the test of time and convey your business identity clearly and consistently. Avoid using the current trends, as what’s popular today might be far out of favor tomorrow–and you don’t want to look like everyone else.
  • Keep It Simple – Think of the logos for McDonalds, Nike, Microsoft, and Apple. Pretty simple designs, yet almost no-one on the planet can see them and not know the company they represent.
  • Design With Clients In Mind – You’ll want a very different logo for selling to Millennials than if your primary market is Baby Boomers.
  • Make It Adaptable – Be sure your design will look as good on paper (think business cards) as it does on a computer screen. Some experts suggest designing first in black and white and then adding your color as the final step.

Know The Power Of Color

Different colors generate a wide range of emotions and reactions and, when used correctly, can give your logo real selling power.

For example, red creates feelings of passion, trust, and aggressiveness while yellow makes you feel alive, energetic and joyful. Besides being the world’s favorite color, blue generates comfort, understanding, confidence, and calm. Green generates relaxation and peace while purple brings out power, romance and glamour.

If possible, create a design that will be equally effective in both color and black and white.

Remember The Goal

You want your logo to instantly identify the value and uniqueness of your brand and your organization. The overall design, colors, fonts, and artwork should always be chosen with that end in mind; otherwise you’re just wasting time, effort and money on something that will create very few, if any, returns.

Taking the time to create an outstanding logo can help your business become a trusted and well-known resource in your particular market space.

What is RSS and why do I care?

Friday, July 19th, 2013

Almost every site you visit these days not only allows you to connect via various social media icons but also has this funny little icon with three arced lines over a dot. It is usually orange (but not always) and many people do not know what it does. What that icon represents is an RSS feed. RSS or Really Simple Syndication has been around since that time in the distant past before the current era of the smartphone when PDA’s (Personal Digital Assistants) ruled the world and most of them did not include an internet connection. At this time you had to synchronize your device in order to update information and while you are at it you could also synchronize information from websites using these feeds so you could read it offline. At that time you only really found RSS feeds available through news sites or other outlets with constantly changing content. Now though you find them everywhere because most sites contain a blog and what is a blog but an updated version of those same old news feeds but now they contain the most up to date info about your business rather than the latest crime statistics or the life and times of your favorite celebrity.

This ain’t your mama’s RSS.

I know what you are thinking, we are no loner in that distant past, we are in the now and the age of the smartphone is here so who cares about RSS feeds anymore, right? Well, you should if you have a website. The age of the smartphone is upon us but there are still a significant number of less intelligent calling devices still in operation and many of those have the ability to access RSS feeds with their basic mobile browsing. Not only that but RSS feeds have a myriad of other uses including the ability to be integrated into other websites just by using the links. All that aside, the single best reason for you to have an RSS feed available for your content is because it is the easiest way for clients and potential clients to subscribe to your content. Like the PDA apps back in the day (which was a Wednesday as I recall..) there are apps available on the web, for smartphones and for desktop computers known as RSS Aggregators (A.K.A. “RSS Readers” or depending on how old you are, “News Readers”) that allow you to subscribe to content from your favorite sites and then be notified when updates are made. When site owners use web based apps like Google’s Feed Burner, it makes the process even easier for end users. These apps allow the site owner to connect their RSS feed to the apps notification system and then the end user is notified by email when updates are made to the site. It is like giving your clients and potential clients a sales rep to put in their pocket. Whenever the site is updated, that sales rep pops up and lets them know about all of the exciting and new things going on with your company.

So now that you know what RSS is all about and how it can benefit your company, you now realize that RSS feeds are like a Moving Buddy in the movie Toy Story – “If you don’t have one, GET ONE!”.

3 Simple ways to help secure your WordPress site

Monday, April 15th, 2013

Website security is not always a major consideration for small businesses but there are a few simple things that can be done to help prevent becoming another statistic when things pop up like the recent Brute Force attacks against WordPress sites.

Admin Account
If you are currently using the “admin” account on your site, we recommend that you change it but this is easier said than done. Although you cannot change a username to something different on the WordPress system you can create a new username and then delete the “admin” account once you are finished. Also keep in mind that email addresses on the system have to be unique so you will need to change the email address associated with the “admin” account before continuing. To convert your existing “admin” account to something different, follow the instructions below:

  1. Login to your WordPress Admin and go to “Users” in the left menu
  2. Find the “admin” account and click to edit.
  3. Once in the account, go down the the email address field and change it to a different address (assuming you want the same email address associated with the new account)
  4. Click “Update Profile” to save the changes to the “admin” account
  5. Once you are out of the account, go to the top of the page (or the side menu if you prefer) and click the “Add New” button
  6. Fill in the new username (anything you like other than “admin”), email address (if you changed the one associated with the “admin” account you can now use your old email here) and Password.
  7. Set your role as “Administrator” in the drop down list
  8. Click the “Add New User” button
  9. Once the account is created you will need to logout of the WordPress Admin and log back in using your new account
  10. After you log back in you will want to go back to “Users” and delete the “admin” account. Make sure during the process that you do not delete the posts associated with the account. You will want to attribute them to your new account instead so you do not lose any ground during this transition.

Strong Passwords
It is recommended that you update your passwords on a regular basis and more importantly to use very strong passwords. Make sure to use a combination of capital and lower case letters along with special characters like !@#$%^ (don’t worry, that was not an cartoon expletive, those are the characters I meant). Using numbers as well is also helpful. The best case is to create something that is easy to remember but hard to guess using a dictionary type attack. An easy way to do this is using elite speak (substituting numbers and special characters for letters in words you can remember). A better way to do this is to get a password logging program like “LastPass” and allow it to automatically generate super secure passwords for you. You create one secure password for the system and then allow it to generate and remember the secure passwords for you.

Plugins
Better account security can always be augmented with plugins that can be added to your site to limit the number of failed login attempts and some that can even allow you to blacklist IPs that are generating brute force traffic. You can go with a simple plugin like Limit Login Attempts that will allow you to set the number of times a user can attempt to login before they are punished for a period of time. You can also go with something more involved like Wordfence that not only limits login attempts but secures files on your site, and will allow you to scan for anomalies in your core WordPress system files and fix them as well as allowing you to blacklist IP’s. Some sites may experience performance issues while using Wordfence depending on their complexity so you will need to test it before you decide to deploy it for the long term

If you do not feel comfortable making these changes to your site on your own, your web developer will likely be happy to help you integrate whatever you need.

However you do things, taking a little time to make these simple changes now can save you some incredible headaches later and will help keep you ahead of the curve for future cyber attacks.

 

Just because you build it, does not mean they will come

Tuesday, March 12th, 2013

Business owners often think that the mere act of building a website will bring in the droves of adoring fans that they want to make their business thrive but sadly this is not the case. A website is a tool and like other tools, it requires guidance in order to accomplish the task for which it was designed. Your website was not previously an Iowa corn field so you still have some work to do now that your obviously well thought out and impeccably designed site is complete.

You may not realize this but this but it is no longer 1993. Just getting your site listed in a search engine is no longer enough. There are millions of sites out there competing for the traffic you want and a whole industry has built up around it. If you do not have the thousands of dollars a month required to really make a go of it with the big boys you will need to do the leg work yourself to try and even out the playing filed. Now I am not taking about spending all of your waking hours on SEO but what I am talking about is putting your best foot forward. You need to make sure that your little corner of brilliance is doing its job by making sure you are not leaving anything on the table.

Think of the building of your website like the trip to see your friend Andy Dufresne. You have made your way to the obscure field in Buxton and found the box under the volcanic glass that has no business being there. Now all you have to do to realize your dreams is to be willing to go a little further. Your website’s Zihuatanejo lies just over the border, you just have to be willing to buy the bus ticket to get you there. And that ticket can be had with three words – Research, Optimize and Update.

  • Research
    The most important step of any site launch is to make sure that you do your research, in this case I am talking about researching search engine keywords (although hopefully at this point you have done some other research as well). I am not talking about the general terms related to your field that everyone uses but well thought out keyword phrases that not only make sense to your potential clients but ones that you can potentially own. What I am talking about is the SEO Sweet Spot. That nice warm area nestled snugly between number of searches per month and the competition for given keywords. Don’t get me wrong, it will take a little work on your part but there are tools out there to help you along (including some good free tools from Google). If you know your competition it makes things a bit easier because it gives you a great place to start.
  • Optimize
    Once you have put in your time on the research, it is time to rethink some of the content that makes you so proud. Go through your site and optimize the pages to make sure you are making use of your new best friends – your drippingly sweet keywords. Pick a hand full of the most high profile pages on your site (home page, product pages, etc) and optimize them using your new keywords. Makes sure to use them in the page title, the main heading and in the body text where it makes sense. Doing this will increase the keyword density on these pages and thus increase their rankability when the pages are re-indexed. Don’t get crazy, optimize each of the special few with only a few keywords so as not to dilute what you are trying to accomplish.
  • Update
    Once the pages are optimized then it is time to turn your site into a labor of love and update. Update early and update often. The best way to bring the search engine spiders back to your site is with regular updates. Any page will do but the easiest way to keep the coming back for more is to start a blog. These days a blog on a business site is like a moving buddy in Toy Story – if you don’t have one, get one! Many business owners do not see the value of a blog but what they do not understand is that blogs are not used simply for discussing your wife’s new hair style or what happened at the Bar-B-Que last week. Business blogs are the perfect forum to talk at length about specific aspects of your products and services, to help keep your customers up to date on new developments in your industry that might affect them or even just to toot your companies horn about community involvement. It is the easiest thing in the world to keep your site updated because there are so many different topics that you can pull from when developing the continent.

Once you get the basics in place then just rinse and repeat as needed (mostly just content updates but keep in mind that as your site evolves you may have to go back to the well with some new research and optimization as well) and you will soon see that uptick in traffic you were hoping for out of the box.

Simple Ways to increase your site traffic

Tuesday, February 26th, 2013

Everyone wants to bring more traffic to their website but the $64,000 question on every business owners mind can be summed up in a single word – How? Unfortunately when it comes to website traffic there are no perfect answers but outside of your standard search engine optimization (SEO) and link submission there are 3 easy ways to help increase traffic to your website.

  1. Blogging – I have advocated business blogging for years for this very reason. One of the fundamental parts of search engine algorithms revolves around the freshness of content. And the way the spiders work is that the more often your content is updated, the more often they will come back to reindex your site. If you and your competition are on equal footing from a search engine placement standpoint then the site that is updated more often is going to reap the rewards of higher placement simply by natural attrition. With this in mind it is important to update your site as often as possible and the easiest way to do that is through blogging because it allows you to diverge from your normal marketing content and dive deeper into tertiary subjects related to your business or product offerings. And this divergence not only opens up a myriad of content topics but also adds another level of depth to your SEO footprint.
  2. Email – Email marketing is another way to drive new traffic to your site while also being a catalyst for reengaging existing customers. Sending out regular updates such as a monthly newsletter keeps them coming back and offers opportunities to increase your reach through secondary exposure to your emails. To increase your numbers just add an opt-in form to your site (with the appropriate free gift to woo them into providing info). There are a number of programs available for sending mass emails as well as online services that can all help deal with email setup, sending and list management. I personally prefer MailChimp because of its outstanding Forever Free account that allows you to send to a list of up to 2000 subscribers, sending up to 12000 email a month at no change. This is a perfect solutions for entrepreneurs trying to build a list because it does not cost anything while you get it off the ground and once your list hits the tipping point you can stick with all of the tools you are used to and just pay as you go to keep the party going.
  3. Social Media – Whether you are using Facebook, Twitter, LinkedIn or any of the hundreds of other social media outlets to connect with clients and potential clients, they can all be used to drive traffic back to your site. You can even use the blogging and email marketing mentioned above to reinforce your social media activities. By making sure that you are posting often in your social media accounts with links back to your site or even if it is just to pass along a helpful article form a third party, it will increase your companies SEO footprint and ultimately drive people back to your site.

Other ways that you can increase traffic are through more old school means like print work (business cards and collateral materials that include your website). And when you absolutely positively need traffic overnight, you can always go with options like PPC (pay per click), paid blogging, banner placement and other paid services.

Putting in a little sweat equity with some of these easy steps (or actual capital in the case of the paid options) can go a long way toward building the kind of traffic your clearly awesome site deserves.

Making the Most of Your Social Media Contest

Thursday, January 10th, 2013

Social media is all the rage right now and you are on the cutting edge right there with it. You have your Facebook, Twitter and Linked-In accounts setup (possibly among others). You are updating your accounts regularly and you are beginning to get some traction? So now what? You wonder how can you take things to the next level? Then it hits you, POW (right in the kisser)! A Contest.  All of the cool kids are having them and they seem to be doing pretty well. So you come up with an idea but that is where you falter. That brilliant idea that just hit you in the face has circled around and has now Gibbs slapped you in the back of the head as you realize you don’t know what to do next. So what do you do? That is easy, you turn your attention back to the 3P’s of Social Media (or in this case the 3P’s of Social Media Contests): Planning, Promotion and Participation.

3P’s of social media contests

  1. Planning – Like everything else you do in marketing, there is always some degree of planning required if you want to be successful. The key to any social media endeavor is figuring out your goals for measuring success before you start. Whether it is increased audience (likes, followers, etc), increased interaction or a specific behavior, knowing the goal going in will help keep you on the path as you begin to execute the promotion. Once you have decided the method of determining success just make sure that you also have the tools you need to gather that information or you may find yourself Gibbs slapped once again.
  2. Promotion – Now that you have your idea and know how to determine the ROI, it is time to promote. Depending on your offering and you audience, you will have many options form which to choose. No matter which ever elements you choose, make sure to cross promote your contest with other social media networks as well as on your website and in email. Each platform has its own unique set of tools for promotion, use them ALL. And keep timing in the back of your mind while you are at it. Like email, each social network has its own climate when it comes to the best times to promote each day/week so when in doubt just remember: Promote Early and Promote Often!
  3. Participation – Here is where we revert back to childhood and once again remember K.I.S.S., Keep It Simple Stupid! To maximize participation, make it as simple as possible. Simple is always  better, especially when dealing with the widely divergent audience that the internet provides. Simple also helps increase participation. If you make it too clever or crazy, people will drop out no matter what is up for grabs in your Amazing contest! And depending on what you are doing there are bound to be great tools already available to help you in this endeavor like Facebook’s quick survey options or even something as easy as having someone leave a comment on a photo. It dos not have to be expensive make use of the tools available on each given network to maximize participation.

With your little piece of marketing brilliance, coupled with a liberal slathering of the 3P’s, the real winner of your social media contest will be you!

Spicing up your boring website text

Tuesday, November 6th, 2012

Differentiation is always at the forefront of marketers minds but until recently the only way that could be done on the web (outside of stellar content that everyone wants to read) was through the use of flashy designs and creating graphics for all of the headings you wanted to use your logo font. Sure the @font-face CSS tag was added to the CSS2 spec back in the late 90’s but only in the last few years have all of the major browsers begun supporting it.

So what does that mean exactly, you ask? It means that you might finally be able to escape the same old boring Times, Arial, Georgia, Helvetica loop you have been stuck in since 1993 without having a degree in graphic design. Or if you are happy with your existing San-Serif choice, perhaps you will just be freed up to bring some Holiday Cheer to your otherwise dreary website.

There are a great many ways to achieve this new level of style but for the purposes of this post I will stick with the two easiest:

@font-face

As I stated above, this CSS tag has been available since the late 90’s and is the most basic implementation. All you do is upload the necessary font files to your web server and then link to them using the appropriate CSS code. But don’t go wild and upload all of the fonts on your system thinking that you will make a tapestry of crazy on your site because most fonts are NOT licensed for this type of public distribution. As time goes on, more and more will open up but be very careful before implementing this method.

So how do you know what fonts you can use? Well, to be safe, stick to sites like this one when looking to trick out your site using this method..

 

Google Web Fonts

Like with everything else you need on the web, Google is there for you again with their Web Fonts API. With hundreds of fonts to choose from and simple search features Google does it for you with probably the easiest method for implementing this new found font freedom on your boring site. They even go so far as to give you the code you need to simply copy and paste into your style sheets and pages. What could be simpler?

Don’t believe me? Check it out for your self.

As with everything there are pros and cons to any method you choose. Most methods for spicing up your fonts differ slightly in the pros but the main con is the same for them all: limited selection. But don’t let that dampen your creativity! As long as you have a little time and some patience, chances are you will find either the exact font you want or something close enough for government work to get the intended result.

 

Marketing success for the summer or making hay while the sun shines

Thursday, July 12th, 2012

Most small businesses ebb and flow with the seasons and summer more often than not is one of those slower times. The kids are out of school, vacations loom and clients are slower to respond even when they are very anxious to get something completed. During these times it is important not to lose focus. Don’t get me wrong, you deserve a break and should take some time to smell the roses but think of how much easier your life will be the rest of the year of you take a little of this time surplus and apply it to some of the housekeeping things you have been forced to ignore? So what can you do now that will make your life easier the rest of the year?

  1. Editorial Calendar
    As you know, regular site/social media updates are the cornerstone of any SEO success. I know you have your blog setup and have been dazzling everyone with the shininess of the pearls you have been putting on display but how much easier would it be for you if you had a calendar to rely on for your blogging, newsletter, social media and website update topics? Take some of the extra time you find yourself with this summer and rather than spending it trying to beat your old paddle-ball record, use it to sit down and come up with an outline of topics to get you though the rest of the year.
  2. Design updates
    If you are thinking about making updates to your identity in the form of design changes for your logo, website, collateral materials or social media themes, now is the time to put those thoughts into action. If you have plans for a new media blitz in the fall, you don’t want to lose valuable time going through a design process when you could already be reaping the rewards. Get the things you need done in process during your slow times so you can take as much time as you need to make sure any graphical updates are exactly what you want rather than rushing the process and accepting an inferior product because your are in a hurry to get things out the door.
  3. Blogging
    Now that you have your editorial calendar, why not take a little of this time to go ahead and bang out some of those posts? If you are using something like WordPress for your blog, you can go in and write as many posts as you like and schedule them to go live over time. How great would that be to be going into fall with posts queued up to run at regular intervals without a thought. Just fill up that marketing crock pot and let it run. And who knows, you might find some other marketing uses for your brilliant prose along the way.

Summer is finally here but fall is right around the corner so make sure to make the most of your summer and smooth out some of the business wrinkles for the rest of the year.

Compatibility…it’s not always about online dating…

Thursday, June 21st, 2012

Most of the time when people hear the word “Compatibility” they immediately think online dating but when it comes to your online presence you need to think about more than just viewing your matches for free this weekend. When it comes to compatibility and your website the kind that should be forefront in your mind is more of the browser variety.

You might not realize this, but not everyone is using the exact same browser as you do when you go online to admire your latest dispatch of inspiration to the masses. I know what you are thinking “So what? Aren’t all browsers the same!”. Were that only true the world would be a much more lovely place for web developers but alas it is not the case. Not all browsers are created equal but how different could they be, right? Well that depends on your website design. In some cases you will see little or no difference while in others it could be night and day so it is important to make sure that you know how your site looks in other browsers.

Just because your system came with IE installed does not mean that is the case for everyone on the net. If you use a professional to build your site, this is usually part of their regular process but even still it is a good idea to see for yourself. Every browser renders slightly differently. Firefox, Safari and Chrome are very similar but not always exact and IE (the bane of most designers existence) although it has gotten better in recent versions, can still have some significant differences. The last thing you will want is for site goers to think your site was inspired by Picasso because it was not tested and in their browser it looks like some cubist version of the reality you thought you were showing.

So how can you test it? Well, that is probably one of the easiest things you can do on your own where your site is concerned. All major browsers are free to download and most can co-exist in peace on your machine, the notable difference being different flavors of IE (and yes from version to version of IE you can see major differences but the most recent version will do the trick for our purposes). The process is simple (even old hat if you are used to downloading and installing applications for the internet). The steps are simple:

  1. Download
  2. Install
  3. Test

Easy, right? Now all you need are the links to get started so here they are in order of their market share:

As you can see IE owns the lions share of the market with Firefox and Chrome neck and neck for a distant second and Safari and Opera rounding out the top five. So what does this tell you? You need to make sure your site works in IE first and foremost but at a minimum you also need to make sure that Firefox and Chrome are given due consideration. Safari can be more of an afterthought and opera only for really hardcore Type “A”‘s out there.

Although it seems like a simple thing, cross browser compatibility can be a major issue when it comes to website usability so what are you waiting for? Depending on your internet connection, the download and install of the applications should not take very much time and all you will need to know to use them is your website address. Who knows, after your testing is done, you may just decide you prefer a different board for your future web surfing outings.

5 Easy ways to Stress Free business blogging

Wednesday, May 16th, 2012

Everyone who has a business blog (and whose business is not blogging) has the same issue, content. You got into business to do what you do best not write about it but in order for others to know about it, you need to get them to your site. To get them to your site you need to enhance your SEO. The best way to enhance your SEO is regular content updates and the easiest way to regularly update your content is with your blog. Everyone knows they should be blogging but figuring out what to write about is not only a huge source of stress, but sometimes the bane of an entrepreneur’s existence. But it does not have to be that way. In fact if you look hard enough you will find that half of your work is already done.

So with that in mind I offer you these 5 easy content sources for your business blog (Ginsu Carving knives not included).

  1. Customer questions
    When it comes to content the first and best place to go (which is where most of my most polished gems emanate) is right to your customers. Those questions you answer time and time again with each new client. Those things that you take for granted and just roll off your tongue without a thought. Those are perfect fodder for new posts. And if you play your cards right, you can take one common question and turn it into a series of posts. Just think of all of the great material you have at your finger tips. No, seriously, think about it…NOW….See, there is a lot of stuff in there that you did not realize you had. No mater how run of the mill you think it is, if it is a question you answer regularly or information you routinely provide to new customers, then as Jeff Foxworthy might say “iiiit might be a blog post”.
  2. Competition
    Another great place to look is back to your old school motto, “When in doubt, plagiarise”. OK, well not exactly but stay with me. One of the best sources for information for your blog can be your competition. Yep, you heard me, competition. I know what you are thinking, “I don’t want to copy what they are doing, I am different”. Well true as that may be, they can still be a good source of ideas. Take a look at the information your competitors provide about their products and services and no matter how different you are, it will give you ideas that are all your own. And sometimes you might just find content that could be helpful to your clients on its own. In those cases you don’t actually want to copy what they have but take that idea and create your own version of it that is tailored specifically to your business and your clients. And you don’t have to limit yourself to direct competitors, you can look around the net and see who is doing what in your space and jot down some topics because, “iiit might be a blog post”.
  3. Webinars or other marketing materials
    When sourcing content for your blog you should never overlook existing materials especially things like webinars. Many companies put webinars on a regular basis to keep clients up to speed on products or services and with each new one you do you can be sure to find at least one posts-worth of information. Even if you have already covered the content in a cursory way on your site or in a brochure make sure to look closely because, “iiit might be a blog post”.
  4. Industry changes
    Changes in your industry are another no-brainer for content. When new reports come out that have any bearing on what you do, its time to play telephone and repeat what you’ve heard. You should try not to lose any meaning in the translation but you understand what I mean. First make sure that the information is potentially valuable to your clients and potential clients. Then all you have to do is take the information you have received and put it in your own words and,  “iiit might be a blog post”.
  5. Customer success
    When it comes to blogging, customer success is often overlooked but your blog is a perfect forum for sharing this information with current and potential clients. Think about it. You can keep it simple and just explain how Company X is making use of your product or service. Other clients or potential clients can see that and put themselves into the story. No matter how specific a product or service is, every company that uses it will use it slightly differently. This differentiation opens up the possibilities for existing customers to see new ways of making use of what they already have or why they might need something else from you. So when it comes to customers, no matter what you are doing for them, you can now look at them with fresh eyes and realize that, “iiit might be a blog post”.

There is a virtual plethora of other simple sources out there just waiting to make your life easier. So get out there and let them be discovered because you never know,  “iiit might be a blog post”.